Legal Agreements
COMMERCIAL ELECTRONIC COMMUNICATION CONSENT AGREEMENT
This agreement is made between [APPLICATION NAME] ("Application") and the users of the application ("User") in accordance with Law No. 6563 on the Regulation of Electronic Commerce and related legislation, to regulate the procedures and principles for sending commercial electronic communications.
1. DEFINITIONS
1.1. Commercial Electronic Communication: Any commercial content sent by the Application to the User via electronic means, including messages, emails, SMS, and notifications intended to promote, market, or enhance the recognition of the Application.
1.2. User: An individual or legal entity who has registered with the Application and benefits from the services provided by the Application.
1.3. Consent: A declaration of approval obtained either electronically or physically, where the User explicitly allows the sending of commercial electronic communications to them.
2. CONSENT FOR SENDING COMMUNICATIONS
2.1. The User declares that, by agreeing to this contract, they consent to receiving commercial electronic communications from the Application via SMS, email, phone calls, instant notifications, and similar electronic communication tools.
2.2. The User may withdraw their consent at any time. The cancellation request can be made via the "unsubscribe" option included in the communication or through the Application’s customer service.
3. CONDITIONS FOR SENDING COMMUNICATIONS
3.1. The Application will send commercial electronic communications to the User only within the scope of the consent provided by the User.
3.2. The Application will not send any commercial electronic communications to the User unless the User has granted permission.
3.3. If the User stops receiving commercial electronic communications, they must provide consent again if they wish to start receiving them once more.
4. USER RIGHTS AND APPLICATION METHODS
4.1. The User may file complaints regarding commercial electronic communications sent by the Application with the Application’s customer service or relevant public authorities.
4.2. The User has the right to withdraw their consent for receiving commercial electronic communications, and after the withdrawal, the Application will cease sending such communications.
5. EFFECTIVENESS AND CHANGES
5.1. This agreement becomes effective upon the User’s electronic approval and creates binding obligations between the parties.
5.2. The Application reserves the right to modify the terms of this agreement and is obligated to notify the User of any changes. Changes will take effect after the User has been informed.
5.3. The User declares that by continuing to use the Application, they accept the updated terms.
6. JURISDICTION
In case of any disputes arising from this agreement, the courts and enforcement offices of [CITY] will have jurisdiction.
COOKIE POLICY
1. INTRODUCTION
When you visit our website and mobile application, we use cookies to improve the user experience. This Cookie Policy explains how cookies are used and how users can control these cookies.
2. WHAT ARE COOKIES?
Cookies are small text files stored on your device when you visit our website. Cookies are used to ensure the proper functioning of our website, remember your preferences, and help you use the site more efficiently.
3. COOKIES WE USE
The cookies used on our website can be categorized as follows:
• Strictly Necessary Cookies: These are cookies that are essential for the basic functionality of the website.
• Performance Cookies: These cookies track the usage of the website to help improve it.
• Functional Cookies: These cookies remember your preferences on the website.
• Targeting or Advertising Cookies: These cookies track users' browsing behavior on the website to show relevant ads based on their interests.
4. MANAGING COOKIES
You can control and disable cookies through your browser settings. However, please note that disabling cookies may affect certain functionalities of the website.
5. PROCESSING OF YOUR PERSONAL DATA
Personal data collected through cookies will be processed in accordance with the rules outlined in our Privacy Policy.
6. CHANGES
This Cookie Policy may be updated from time to time. Changes will take effect as soon as they are published on our website.
7. CONTACT
If you have any questions about our Cookie Policy, please contact us at:
Email: [Email Address]
Phone: [Phone Number]
AGREEMENT ON THE PROTECTION OF PERSONAL DATA
1. Parties This Agreement is entered into between "[Ticket Purchasing Application]" (hereinafter referred to as "Application") and the individuals using the Application (hereinafter referred to as "User") to determine the principles and procedures regarding the protection of personal data.
2. Purpose and Scope This Agreement regulates the obligations and rights of the parties concerning the collection, processing, storage, and protection of personal data shared by the User during the process of purchasing tickets and using related services.
3. Collected Personal Data The Application may request the following data from the User:
• Name, surname
• Email address
• Phone number
• Payment and billing information
• Location data (optional)
• Device and connection information
4. Purpose of Collecting and Using Personal Data The collected personal data may be processed for the following purposes:
• Carrying out ticket purchasing transactions
• Managing the User’s account
• Improving and personalizing services
• Communicating with the User
• Fulfilling legal obligations
5. Protection of Personal Data The Application undertakes to take the necessary technical and administrative measures to securely store the User’s personal data. The following measures are taken to prevent unauthorized access, loss, theft, and data breaches:
• Use of data encryption technologies
• Access authorization procedures
• Up-to-date software and system security measures
6. Sharing and Transfer of Data The User’s personal data will not be shared with third parties or transferred abroad, except for legal obligations and cases where it is necessary to provide services. Any data sharing with service providers will be carried out in accordance with applicable data protection regulations.
7. User Rights Under data protection laws, the User has the following rights:
• To learn whether their personal data is being processed
• To request access to their personal data
• To request the deletion or anonymization of their personal data
• To request the correction of their personal data
• To object to the processing of their data
8. Changes to the Agreement The Application reserves the right to make changes to this Agreement. Any changes will be notified to the User before taking effect.
9. Enforcement and Disputes This Agreement is effective as of [Date] and governs the relationship between the parties. In case of disputes, [Competent Court] shall have jurisdiction.
10. Contact Information For any questions or requests regarding the Application, you can contact us at [Email / Phone].
Parties Application Provider: [Company Name] User: [Name-Surname] Date: [Day/Month/Year]
DISTANCE SALES AGREEMENT
ARTICLE 1 - PARTIES
This Distance Sales Agreement ("Agreement") is made between the following parties:
Seller Information:
Name/Business Name: [Seller's Name/Business Name]
Address: [Seller's Address]
Phone: [Seller's Phone Number]
Email: [Seller's Email Address]
Buyer Information:
Name/Surname: [Buyer's Name/Surname]
Address: [Buyer's Address]
Phone: [Buyer's Phone Number]
Email: [Buyer's Email Address]
ARTICLE 2 - SUBJECT
This Agreement regulates the terms and conditions of the distance sale transaction made by the buyer for [Product/Service Name] ("Product/Service") provided by the seller.
ARTICLE 3 - PRODUCT/SERVICE DETAILS
The type, quantity, brand, model, color, unit price, and total price of the product or service sold are as follows:
• Product/Service Name: [Product/Service Name]
• Product/Service Quantity: [Product/Service Quantity]
• Product/Service Unit Price: [Product/Service Unit Price]
• Total Price Including VAT: [Product/Service Total Price Including VAT]
• Delivery Fee: [Delivery Fee]
ARTICLE 4 - AGREEMENT ACCEPTANCE
By accepting this Agreement, the buyer acknowledges that they have read, understood, and accepted all the terms and conditions of the distance sales agreement.
ARTICLE 5 - CANCELLATION AND RETURN RIGHTS
After the seller has sold the ticket and service, the cancellation and/or return rights will be governed by the rules set by the vendor. These conditions may vary according to the vendor's policies and terms.
ARTICLE 6 - DELIVERY TERMS
After the payment is processed, the seller will deliver the product to the buyer within [Delivery Time] business days at the address provided by the buyer.
ARTICLE 7 - PAYMENT
The payment will be made via [Payment Method]. The buyer will complete the transaction using the payment system provided by the seller.
ARTICLE 8 - COMPETENT COURT
In case of any disputes arising from this Agreement, Turkish laws will apply, and the competent courts will be the Courts and Enforcement Offices of Istanbul.
ARTICLE 9 - OTHER TERMS
This Agreement constitutes the entire understanding between the parties. If any party fails to comply with the terms of the Agreement, the other party has the right to terminate the Agreement.
BUYER
Name/Surname: ___________________
Signature: ___________________
Date: ___________________
SELLER
Name/Business Name: ___________________
Signature: ___________________
Date: ___________________
________________________________________
DISTANCE SALE PRE-INFORMATION NOTICE
This Pre-Information Notice is prepared to inform the buyer about the distance sale process.
1. Seller Information:
• Seller's Name/Business Name: [Seller's Name/Business Name]
• Address: [Seller's Address]
• Phone: [Seller's Phone Number]
• Email: [Seller's Email Address]
2. Product/Service Information:
• Product/Service Name: [Product/Service Name]
• Product/Service Price: [Product/Service Price]
• Delivery Conditions: [Delivery Time and Conditions]
• Payment Method: [Payment Methods]
3. Right of Withdrawal:
The buyer has the right to withdraw from the contract within 14 days after receiving the product. The withdrawal right can be exercised by submitting a written notice.
4. Warranty and Return Conditions:
If any defects or issues with the product are found, the buyer can return the product or request an exchange. The product must be in its original packaging and unused.
5. Personal Data Protection:
The seller will process and protect the buyer's personal data in accordance with confidentiality principles.
6. Competent Court:
In case of disputes between the parties, the competent courts and enforcement offices of Istanbul will have jurisdiction.
This notice is provided to inform the buyer before entering into the agreement.
PRIVACY POLICY
This Privacy Policy has been created to explain how personal data collected and processed by [App Name] ("App") is used, protected, and shared. The App values the privacy of its users. By reading this policy, you can be informed about how your data is handled.
1. Data Collected
The App may collect personal data in the following ways:
• Registration Information: Information provided by users when creating an account (name, surname, email address, phone number, etc.).
• Device Information: Technical information collected from the user's device (device type, operating system, IP address, browser type, language preference, etc.).
• Usage Data: Data obtained during the use of the application (user movements, timing, transaction history, clicks, etc.).
• Location Data: Location information of users, collected only with user consent.
2. Use of Data
Collected personal data may be used for the following purposes:
• To provide and improve app services
• To contact users (via email, phone, notifications, etc.)
• To process user requests and provide support
• To personalize content and improve user experience
• To comply with legal obligations
3. Sharing of Data
The App will not share personal data with third parties unless the following conditions apply:
• Service Providers: The App may work with service providers. These service providers may only use personal data for specific services provided to the App.
• Legal Requirements: The App may disclose personal data in accordance with legal obligations or regulatory requests.
• Business Transfer: In the event of a change in the ownership of the company or mergers and acquisitions, personal data may be transferred to third parties.
4. Cookies and Other Tracking Technologies
The App may use cookies and similar technologies to enhance the user experience. These technologies are small data files stored on the user's device and may be used for the following purposes:
• Remembering user preferences
• Collecting usage statistics for the app
• Managing advertising and marketing efforts
Users can manage or disable cookies through their device settings.
5. Data Security
The App uses industry-standard security measures to protect users' personal data. However, no internet transmission is completely secure. Users should remain cautious when transmitting their data.
6. User Rights
Users have the following rights:
• Access Right: The right to access personal data.
• Rectification Right: The right to correct inaccurate or incomplete data.
• Deletion Right: The right to request the deletion of data.
• Objection Right: The right to object to the processing of data.
Users can exercise these rights by contacting us via the app or at [Contact Information].
7. Third-Party Links
The App may contain links to third-party websites and applications. When clicking on these links, the privacy policies of these third parties will apply. The App is not responsible for the practices and policies of these third parties.
8. Changes to the Privacy Policy
The App may update this Privacy Policy from time to time. When changes are made, the updated policy will be published in the app and will take effect. By continuing to use the app, users are deemed to have accepted the changes.
9. Contact
For any questions or concerns regarding this Privacy Policy, please contact us:
Email: [Email Address]
Phone: [Phone Number]
Address: [Address]
TERMS OF USE
These Terms of Use regulate the use of the services provided by the Mobile Application ("App"). By using the app, users are deemed to have accepted the following terms.
1. SERVICE DESCRIPTION
The App is a platform that allows users to purchase tickets for events. The App only provides an interface and is not responsible for the organization or execution of the events.
2. USER OBLIGATIONS
• Users are required to keep their account information accurate and up-to-date.
• All transactions conducted through the App are the responsibility of the user.
• Users may not use the App in a manner that is unlawful or violates the rights of others.
3. TICKET PURCHASE AND REFUNDS
• Users may cancel or refund tickets purchased through the App according to the conditions set by the organizer.
• The App is not responsible for any changes or cancellations made by the organizer.
4. PAYMENTS AND COMMISSIONS
• Users agree to the prices and commission rates specified during the ticket purchase process.
• Transactions are processed through the payment systems specified within the App.
5. APP’S RESPONSIBILITY
• The App provides its services "as is" and does not guarantee uninterrupted service.
• The App is not responsible for damages arising from system errors or external factors.
6. PRIVACY AND DATA PROTECTION
• Users' personal data is processed and protected in accordance with the relevant privacy policies.
• Users declare that they accept the privacy policy.
7. TERMINATION OF THE AGREEMENT
• Users may terminate their access to the App at any time.
• The App reserves the right to suspend or terminate user accounts if they fail to comply with the terms.
8. CHANGES
• The App reserves the right to change these Terms of Use at any time.
• Changes will take effect once published on the App, and users are deemed to have accepted the changes.
9. DISPUTE RESOLUTION
• The parties will attempt to resolve any disputes arising from these Terms in good faith.
• If disputes cannot be resolved, the courts of the Republic of Turkey will have jurisdiction.